Services / System Integration
Making the systems you already run talk to each other
Tracking platforms, ERP, HR and finance software rarely arrive designed to work together. ETIT builds the interfaces, data mappings and scheduled jobs that move information between them automatically, without a person copying it by hand.
- API integrations
- Scheduled data sync
- Legacy connectors
- Data mapping
Services / System IntegrationWhy this matters
Disconnected systems create manual work and errors
Data re-keyed between systems
Staff manually copy figures from a tracking platform into a spreadsheet, then into an ERP, introducing delay and transcription errors.
Conflicting records
The same customer, vehicle or asset exists under different identifiers in different systems, with no single source of truth.
Legacy systems left isolated
Older platforms with no modern API are excluded from automation entirely, forcing manual workarounds indefinitely.
Reporting built on stale exports
Management reports are assembled from manually refreshed spreadsheet exports rather than current data.
No record of what changed or why
Without an integration layer, there is no audit trail for how a value moved from one system to another.
What this covers
The connective layer between your platforms
System Integration is the discipline of connecting separate platforms — tracking, ERP, HR, finance, and custom internal tools — so that data agreed to be shared moves between them automatically, following rules defined up front rather than a person's memory of the current process.
Work begins with mapping what each system holds, what it is meant to be the source of truth for, and what other systems need from it. From there, ETIT builds the interfaces — APIs where available, or scheduled exports and imports where a legacy platform has no API — along with the transformation logic that reconciles differences in format and identifiers.
Integrations are built to fail visibly rather than silently: a failed sync is logged and, where appropriate, alerted, rather than quietly dropping records. Ongoing monitoring is included so a broken interface is treated as an operational issue, not discovered weeks later during a reconciliation.
Service scope
- System and data-flow mapping across existing platforms
- API-based integration where the platform supports it
- Scheduled file or database-based sync for legacy systems
- Data transformation and identifier reconciliation
- Error handling, logging and failure alerting
- Ongoing monitoring of integration jobs
Capabilities
What the integration team does
- 01
Data-flow mapping
Documenting what each system holds and where it should flow to or from.
- 02
API integration
Building connections against REST, SOAP or other APIs exposed by existing platforms.
- 03
Legacy connectors
Scheduled file or database-level sync for systems with no modern API.
- 04
Data transformation
Reconciling formats, units and identifiers between systems that were not designed to match.
- 05
Error handling and alerting
Failed syncs are logged and flagged rather than silently dropped.
- 06
Integration monitoring
Ongoing checks that scheduled jobs and interfaces are running as expected.
What you receive
Deliverables
Data-flow map
A documented view of which systems hold and receive which data.
Working integrations
Configured interfaces moving data between the agreed systems.
Error and failure logs
A record of sync attempts, successes and failures for review.
Integration documentation
A reference for how each connector is configured and maintained.
How it runs
Delivery steps
01
Map
Existing systems and their data are catalogued along with what needs to connect to what.
02
Design
Interface method, transformation rules and error handling are specified for each connection.
03
Build
Integrations are developed and tested against real data from the source systems.
04
Deploy
Connections go live on a schedule agreed with the systems' owners.
05
Monitor
Ongoing checks confirm jobs continue running and failures are caught.
What changes
Outcomes
01Less manual re-keying
Data agreed to move between systems does so automatically.
02Consistent records
Reconciled identifiers reduce duplicate or conflicting entries across platforms.
03Current reporting
Reports draw on live or recently synced data rather than stale exports.
04Visible failures
A broken integration is flagged as an issue rather than discovered during a reconciliation.
FAQ
Common questions
Start a conversation
Tell us which systems need to talk to each other
Describe your current platforms and the manual steps you want removed, and we will scope an integration approach.